Privacy Policy


1. General Provisions

This privacy policy defines how the "Flower Power UA" website (hereinafter – "we", "our website") collects, uses, stores, and protects the personal data of users (hereinafter – "you", "users"). We value your trust and strive to ensure the maximum protection of your personal information.

2. What Data We Collect

We may collect the following types of data to provide quality service and improve your experience on the website:

  • Identification Data: First name, last name, patronymic.
  • Contact Data: Email address, phone number.
  • Delivery Data: Delivery address, instructions for the courier.
  • Technical Data: IP address, browser type, operating system, device data, website visit time.
  • Usage Data: Information about how you interact with our website (pages viewed, products, time spent).
  • Other Data: Any other information you voluntarily provide to us through feedback forms, chats, or when placing an order.

3. Purpose of Data Collection and Use

Your data is used solely for the following purposes:

  • Order Processing: To fulfill your orders, process payments, and arrange delivery.
  • Communication: To communicate with you regarding order status, provide consultations, answer inquiries, and send important messages.
  • Service Improvement: To analyze and improve the functionality of our website, product range, and service quality.
  • Marketing: With your consent, to send information about promotions, new products, and special offers (you can always unsubscribe).
  • Compliance with Legislation: To comply with the requirements of current Ukrainian legislation.
  • Security: To prevent fraud and ensure the security of our users and the website.

4. Data Storage and Protection

We take all possible measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers using modern encryption and access control technologies.

5. Data Transfer to Third Parties

We do not transfer your personal data to third parties, except in cases where it is:

  • Necessary to fulfill our obligations to you (e.g., transferring data to a delivery service to fulfill an order).
  • Required by Ukrainian legislation (e.g., at the request of government agencies).
  • You provide your explicit consent for such transfer.
    We only cooperate with verified partners who adhere to high data protection standards.

6. Use of Cookies

Our website uses cookies to improve your experience, analyze traffic, and personalize content. Cookies are small text files stored on your device. They help us remember your preferences, track items in your cart, and provide relevant information. You can manage cookie settings in your browser.

7. User Rights

You have full control over your personal data. You can:

  • Access: Request information about what data we store about you.
  • Rectify: Request the correction of inaccurate or incomplete data.
  • Delete: Request the deletion of your personal data (right to be forgotten), if this does not contradict legislation.
  • Withdraw Consent: Withdraw your consent to the processing of personal data at any time.
  • Restrict Processing: Request the restriction of processing of your data.
    To exercise these rights, please contact us using the contact details provided below.

8. Changes to the Privacy Policy

We may periodically update this privacy policy to reflect changes in our practices or legislation. The current version will always be available on this page. We recommend reviewing it periodically.

9. Contacts

For all questions regarding the processing of personal data, exercising your rights, or other inquiries, please contact us:
Email: 
Phone: 

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